Digital Product Returns Policy

The purchase of digital products, including PDF downloads, assessment codes, and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making a purchase.

All transactions for purchase of assessment codes, pdf workbook downloads, resource material, and online content are considered a digital product, and deemed “used” after download or opening.  All purchases are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.

We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery, Support & Exchanges

If you do not receive the digital product link upon purchasing, you can contact with your transaction and payment details to ensure your product is delivered as soon as possible.

In the event that you have difficulty with the files or codes, please contact us so we can help troubleshoot. For documents, we may provide an updated file. For codes, as long as the code is unused, we will supply a replacement code.